Shipping & Returns

For The Shipping:

  • Customers are required to registered at our site and during place an order process, customers must fill a valid shipping address so we can ship out the package you ordered at the correct address!
  • We use EMS/USPS/DHL/Fedex as our paimary shipping method!
  • The shipping often take the time : 3-5 delivering days!
  • Once you finished the paypal/credit card payment method, we often ship out your package in no more than 24 hours!
  • Now we support the free shipping method to most of the countries like USA,UK,France,New Zealand,Canada,Australia,Japen,Germany, Spain,Mexico, Switzerland, Belgium,
    Ireland, Denmark, Japan, Portugal, Norway, Greece, Singapore, Vietnam. etc.
  • For countries in Italy,Netherlands,Iraq, Russia, Poland, Iran the shipping fee you need to add 25usd/pairs!
  • For some island in pacific and Guadeloupe, the shipping fee is need to add 50usd/pairs of puma shoes!

For Return:

  • All the puma shoes we ship out will double check your shipping address to be correct, and check the products quality,shoes size and color etc to be the right as your choice! Our stock manager girl is carefully check the shoes quality to keep its good original brand new unused state!
  • If the error caused by the site, we will happy accept for the return!
  • If you are not satisfied with the shoes, we will also accept the return!
  • If you use the shoes for several weeks and the shoes is not at its good state, we cannot accept for the return!
  • Thank you very much, all of our customers!
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